Banking doesn't need more AI pilots, it needs the confidence to scale them
Ben Saunders contributed a thought leadership piece to Financial IT on the gap between AI experimentation and production deployment in banking and financial services.
The article covers:
Why many institutions become "pilot factories" where proof-of-concepts multiply but few reach embedded, operational capability
Organisational blockers beyond regulation: unclear business cases, limited technical understanding, leadership misalignment, and low trust among teams approving change
Building conditions for responsible scaling: clear value cases, observability, auditability, and human oversight before production
Repeatable experimentation frameworks that compare outcomes and identify which initiatives are ready to scale










