AI for
Retail & Consumer Packaged Goods

Reimagine brand sentiment, deliver high quality customer service and launch new products at speed to deliver market-leading customer experiences.

Our Customers

Retail and CPG teams face mounting pressure on margins, loyalty and speed-to-market. Here's how AI changes that:

AI for Retail

Waste Reduction & Demand Forecasting

Waste Reduction & Demand Forecasting

Predict demand at SKU level to minimise perishable waste and optimise stock.

Dynamic Pricing & Promotions

Dynamic Pricing & Promotions

Automate pricing decisions using competitor, demand, and inventory signals.

Supply Chain Disruption Detection

Supply Chain Disruption Detection

Identify and respond to supplier or logistics risks before they hit shelves.

Trend Forecasting & Buying Intelligence

Trend Forecasting & Buying Intelligence

Predict emerging trends to inform buying decisions and reduce overstock.

Personalised Product Discovery

Personalised Product Discovery

Serve hyper-relevant recommendations across web, app, and email channels.

Returns Reduction & Fraud Detection

Returns Reduction & Fraud Detection

Identify serial returners and fraudulent behaviour to protect margins.

Trade Promotion Optimisation

Trade Promotion Optimisation

Model promotion ROI across retailers to allocate spend where it drives growth.

Demand Sensing & Supply Planning

Demand Sensing & Supply Planning

Improve forecast accuracy using sell-out data, weather, and market signals.

New Product Launch Prediction

New Product Launch Prediction

Forecast new SKU performance using market, consumer, and historical data.

Automated dispute resolution

Agentic Shopping Assistants

Autonomous AI agents that guide customers from search to checkout without friction.

Hyper-personalised onboarding

Personalised Recommendation Engines

AI-powered product discovery that serves contextual recommendations to increase basket size and drive repeat purchases.

Intelligent fraud detection

Fraud Prevention

Adaptive risk scoring detects real-time fraud patterns, while maintaining a seamless experience for genuine customers.

In partnership with

Agentic Commerce Comes of Age: What It Is and Why it Matters

For the better part of three decades, the governing metaphor of digital commerce has been the shopfront. A business builds a website, draws visitors to it through search and advertising, and does what it can to convert their attention into a purchase once they arrive.

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