The AI readiness gap that's holding businesses back

The AI readiness gap that's holding businesses back

Mark Simpson contributed a thought leadership piece to MSP Channel Insights on the gap between AI ambition and organisational readiness.

The article covers:

  • Why many organisations invest in AI before governance, operating models, and data foundations can support scale

  • Low employee usage as a signal of missing infrastructure and orchestration, not skills alone

  • Fragmented adoption and siloed experimentation when teams lack shared priorities and connected workflows

  • Change management, reshaped workflows, and processes that embed AI into day-to-day work

  • Closing the readiness gap through culture and systems that support adoption, not only tool rollouts

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The AI readiness gap that's holding businesses back