Why connecting tech to operational reality will help businesses deliver on AI's promise

Why connecting tech to operational reality will help businesses deliver on AI's promise

Mark Simpson contributed an opinion piece to TechRadar Pro on closing the gap between AI ambition and production delivery in UK enterprises.

The article covers:

  • Why investment alone does not close the gap between AI pilots and measurable business outcomes

  • Starting with two or three priority processes with defined outcomes before enterprise-wide rollout

  • Building data pipelines and quality controls before model development, so AI runs on consistent, accessible data

  • Governance frameworks established before deployment: ownership, standards, and regulatory readiness from the outset

  • Rethinking operating models through human-in-the-loop teams, so technical capability translates into measurable value

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